Frequently Asked Questions
Everything you need to know about shopping with Mumu.
When will my order ship?
Standard orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information to follow your Mumu magic to your door.
What is your return policy?
We accept returns on unworn, unwashed items with tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I find my perfect size?
Since we offer a variety of fits from flowy to form-fitting, we recommend checking the specific size guide located on each product page for detailed measurements.
Do you offer international shipping?
Yes, we ship to most countries worldwide! Shipping rates and delivery timelines are calculated at checkout based on your specific location.
Can I change or cancel my order after it's placed?
Our team works quickly to get your order out, so we have a very limited window for changes. Please contact our customer service team immediately, and we will do our best to assist you.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Afterpay, so you can shop now and pay later in easy installments.