Returns & Exchanges
We want you to love your Mumu pieces, but if something isn't quite right, we accept returns on unworn items with tags attached within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Return Process
- 1.Start Your Return
Visit our online Returns Portal and enter your order number and zip code to initiate the process and select your items.
- 2.Choose Your Method
Select whether you would like to receive a refund to your original payment method, a store credit, or a direct exchange for a different size.
- 3.Print and Pack
Download your prepaid shipping label, securely pack your items in the original packaging, and attach the label to the outside of the box.
- 4.Ship It Back
Drop your package off at any authorized carrier location; once received at our warehouse, please allow 7-10 business days for processing.